Directors & Officers
Directors & Officers (D&O) coverage is a liability coverage meant to protect a community's volunteers and employees from being held personally liable for decisions made in good faith for the association.Read More
Fidelity coverage provides protection for associations in the event of embezzlement/theft of the association's financial assets by officers, directors, employees, and all others involved in the administration of the association's funds.Read More
Workers Compensation insurance provides coverage for employees/board members/officers/appointed volunteers of the association in the event that one or more of those parties is injured during duty toward the association.Read More
The liability umbrella policy is meant to provide an extra layer of protection across all liability coverage forms when it comes to an association's insurance program.Read More
Earthquake coverage is a coverage not provided in the standard fire policy of your association's insurance coverage. It must be purchased separately, and is a coverage that is both important and complex.Read More
Flood coverage is a coverage not provided in the standard fire policy of your association's insurance coverage. It must be purchased separately and it is a coverage that is both important and complex.Read More
Business Communication skills. Infinite possibilities. Endless opportunities.
Providing value to the community association industry by paring superior service with education, product knowledge, industry expertise, and quality of coverage.
Who we are
To say that community associations run in our agency’s DNA would be an understatement. Our specialty in tailoring coverage to the unique needs of communities comes not only from specialized product knowledge, but also from the management and governance of community associations. Our community association team includes former community managers, as well as former and current community association board members. We remain actively involved in industry organizations such as the Community Associations Institute (CAI) and California Association of Community Managers. We love what we do, and the service we provide is uniquely built around the firsthand knowledge of the needs of community managers, boards of directors and the communities as a whole.
Business states are: California, Oregon, Washington, Arizona, Nevada, Texas, New Mexico, Illinois, Oklahoma, Arkansas, Wisconsin, Minnesota, Louisiana
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Have gotten great assistance from this company especially recently obtaining proof of insurance for my mortgage company. In particular, the help I recently received from Ms. Monica Vongphosy stood out. Great company to deal with.
I'm incredibly disappointed with the Kirk Miller Insurance Agency. They are contracted through my home owner's association and hold the master insurance policy for the building. During a refinance I needed to obtain a statement listing the bank I'm dealing with as mortgagee. Their automated phone system directed me to an outside agency that charged $99 to submit the document. I contacted the Kirk Miller to complain about the absorbent charge but my call was never returned. The website they sent me to had me fill out absolutely everything and the document was produced in seconds. That tells me nobody but an automated robot did anything but I had to pay $99 because they know that without this document, my refi would not be processed. I called and left two voicemails, to at least share my frustration with the powers that be, hoping maybe they could discount this but knowing they would probably babble about that being company policy. Still I wanted to at least try to get an explanation of why an automated document that should be provided to their customers for free was costing me $99. No response after 4 days and two calls. It's one thing to bilk people but to add insult to injury they wouldn't even talk to me. I'm hoping nothing happens in my building that will require this agency's cooperation because it's hard to imagine the stonewalling stops here.
I am writing this yelp review for maha mero who is my agent and is extremely helpful and knowledgeable about the insurances available. She is very professional and easy to work with. She makes sure her clients understand and needs the services she provides. She is conscience and considerate about the clients needs.. I am so appreciative of the excellent customer service she provided to me. She makes sure she provides all of the necessary information to make the process flow and easy to understand.
Please convey to Maha Mero my sincere appreciation for all of her hard work and making sure I knew she was available to answer questions
She deserves to be recognized for all the hard work she has provided to me.
You have a rare gem in your team.
10636 SCRIPPS SUMMIT CT ST#110
SAN DIEGO, CA 92131
CA Lic. #0K05931